Menu
HomeCertificationSolutionNewsRequest a Demo
Smartphone
November 10, 2017

How to Diagnose iPhone 7 Problems

Is your iPhone 7 not working properly? Don’t worry, you’re not alone. While the iPhone 7 is an extremely popular phone, it has its share of bugs like any model. Most commonly, iPhone 7 users report issues with poor battery life, Touch ID problems, spotty Bluetooth performance, and microphone errors. Fortunately, many of these problems can be addressed quickly and simply. Here’s where you should start when you need to diagnose iPhone 7 problems:

Update the Operating System

One way to fix several common iPhone 7 glitches is to update to the newest version of iOS. iOS 11 fixes numerous glitches that plagued the phone under iOS 10.2 and 10.3.2. One of these issues was the battery life of the phone, which was a common complaint for owners using iOS 10.2 on their phones. The new software was created in part to help make the phone’s battery usage more efficient.Under the old OS, many users also found the Phone app itself crashing unexpectedly, and discovered performance issues with the Touch ID feature. Updating to iOS 11 may help with any of these problems, and can also improve your Bluetooth performance.(Note: some users have still experienced battery problems with iOS 11. If you have just updated and are experiencing poor battery life, be sure to wait a few days while the phone re-indexes and caches. If battery life is still an issue, you may need a phone diagnostic solution).

Restart the Phone

diagnose iphone

Another simple step you can take to correct several common iPhone 7 performance issues is to restart the phone. Restarting can be a workaround for problems like the phone’s microphone cutting in and out without warning, and may also improve 3D Touch or Touch ID performance.

Check or Adjust Your Settings

diagnose iphone

Many problems with individual features are not explicitly related to hardware malfunctions or phone design problems. A feature may simply not be working because it hasn’t been turned on by the user. Other issues can be resolved by tweaking individual settings.If you have tried updating and resetting but are still experiencing problems with the 3D Touch feature, go to Settings>General>Accessibility>3D Touch and double check to see that the feature is actually activated.You can go through a similar process to fix Bluetooth issues by going to Settings>General>Reset>Reset Network Settings, and trying to use Bluetooth again afterward.Those of you who are still experiencing battery trouble after updating to iOS 11 should go to Settings>Battery and check the list of apps that are using the most power to see what you can delete.

Use a Diagnostics Tool to Check for Defects

Here’s the deal: all of the above diagnostic steps address software issues. If the step doesn’t fix the problem, then you know that you have a hardware problem and need to go one step further. Diagnosing iPhone hardware issues isn’t easy without the right tools and skill set, so it makes sense to enlist the help of a diagnostics program.Use software like PhoneCheck’s Mobile Diagnostics program to test your phone and diagnose iPhone hardware errors or third-party tampering. This is an especially important step to take if you have purchased your iPhone 7 secondhand, but it’s a good idea for all users who are experiencing problems.The iPhone 7 is an undoubtedly impressive phone, but all those ambitious features are subject to vulnerabilities. Fortunately, this user-friendly phone makes it quite easy to deal with most problems, as long as you stay updated and remain familiar with your settings menu. If you’re ever dealing with problems that you can’t solve easily, consider running a diagnostic before returning or replacing your phone. You’ll save time and the stress of trying to solve all your iPhone problems on your own.

Request Demo
Facebook-IconTwitter-iconInstagram-iconLinkedin-iconyoutube-iconpintrest-icon
Certified
Solution
Features
Blog
Testimonials
Digital Assets
Request Demo
Data CollectionData ErasureDevice CertificationDiagnosticsLock DetectionPremium IMEI Checks
Email UsEULA
Copyright © 2024 Phonecheck, LLC.