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September 30, 2017

Protecting Your Smartphone

With more than 2 billion smartphone users accessing private information daily, it’s crucial to ask who might be accessing your data. Recognizing the signs of a compromised phone can be difficult. Wouldn’t it be easier if there was a number to dial to see if your phone is tapped? If anything seems suspicious, a few simple checks can help you ensure your phone’s security. 

Recognizing the Signs of a Hacked Phone

Awareness is your first line of defense. Knowing the signs that your phone is being monitored or compromised can help you take action before it’s too late. Here’s how to stay alert:

  1. Unknown Apps: Malicious apps often require direct installation on your device. If you notice an unfamiliar app with a vague name, it’s a red flag. Regularly review the apps on your phone, especially if you've been downloading apps from unreliable sources. 
  2. Rapid Battery Loss: If your phone’s battery is draining quickly, it could be because malware is running in the background. This constant activity not only reduces battery life but can also slow performance and cause unusual overheating.
  3. Strange Text Messages: If your contacts are receiving messages you didn’t send, your phone may have been compromised. Malicious apps can hijack your messaging functions, using them to send spam or phishing attempts. 
  4. Increased Data or SMS Use: A sudden spike in data or SMS usage may indicate unauthorized activity on your phone. Monitoring your monthly usage is vital.
  5. Persistent Pop-Ups Despite an Ad Blocker: Unexpected pop-ups, even with an ad blocker, may indicate malware attempting to phish your information. 
  6. Blocked Emails: If emails you send are not reaching their intended recipients, your email configuration may have been altered. They are possibly being redirected to an unauthorized server. In such cases, using the number to dial to see if your phone is tapped can help confirm whether your phone is compromised.
  7. Data Breaches: If your private information, such as passwords or personal messages, has been leaked, it’s a sign that your phone’s security has been breached. 

Stay alert and know the number to dial to see if your phone is tapped. You can make informed decisions about what’s normal and what isn’t. If you notice any of these red flags, take action immediately.

Smartphone Codes: The Number to Dial to See if Your Phone Is Tapped

Smartphone codes are a powerful, yet often overlooked, tool for checking the security status of your device. These numbers, or codes, allow you to access hidden information, often related to security, directly from your phone’s dialer. The trick is knowing which number to dial and when. Here’s a look at the key codes you need, including the number to dial to see if your phone is tapped.

  1. IMEI Check (*#06#):
    Your IMEI (International Mobile Equipment Identity) number is a unique identifier for your phone. Knowing this number is crucial if your phone is compromised or stolen, for filing police reports or taking legal action. To find your IMEI number, simply dial *#06#. Once you have it, store it securely. This code complements the number to dial to see if your phone is tapped, to have a comprehensive security check.
  2. Redirection Code (*#62#):
    If you suspect that your calls and messages are being intercepted, use the redirection code *#62#. This code reveals any numbers that your calls, SMS messages, and data are being redirected to, known as out-of-service (OOS) conditional call forwarding. Ideally, the list will be empty; if not, it’s a sign that someone else is tampering with your communications. 
  3. Diversion Code (*#21#):
    A call diversion is more insidious than a redirection because it’s harder to detect. Diversions occur when someone directly alters your phone's settings, rerouting calls before they reach you without leaving a trace. Dial *#21# to see if your calls, messages, or data are being diverted. If the list isn’t empty, it’s a clear sign that your phone’s security has been breached. This is another essential code, and might be the best number to dial to see if your phone is tapped.
  4. Utility Netmonitor Code (##197328640##):
    This code accesses your phone’s utility netmonitor, a tool that analyzes network data. Using this code, you can identify the geographic location of anyone accessing your information via a mobile base station. Here’s how to use it:
    • Dial ##197328640## to access the main menu.
    • Select UMTS Cell Environment > UMTS RR Information and write down the cell ID number.
    • Return to the main menu and choose MM Information > Serving PLMN to note your local area code.
    • Use a net monitor website like OpenCellID to find the location of the base station based on your cell ID and local area code.

What to Do If You’ve Been Hacked

If you confirm that your phone has been compromised, follow these steps to secure your information and prevent further breaches:

  1. Undo Call Redirections:
    If the redirection code shows that your calls are being redirected, dial ##002# to cancel all redirection commands automatically. Afterward, use the number to dial to see if your phone is tapped (redirection code) again to ensure no further tampering.
  2. Run a Full System Restore:
    Perform a full system restore on your phone to remove any malicious apps or malware. Before doing so, encrypt your data to ensure it’s fully protected during the wipe. On most devices, you can find encryption settings under Settings > Security. Be sure to keep your phone plugged in during this process, a drained battery could cause irreversible damage during encryption. 
  3. Enhance Your Security Measures:
    After restoring your phone, take steps to bolster your security:
    • Install a reputable antivirus app and schedule regular scans to catch malware before it can cause damage.
    • Use a password manager to create and store strong, unique passwords for all your accounts. This helps protect your accounts from being compromised due to weak or reused passwords.
    • Be cautious when downloading apps, especially from third-party sources. Only install apps from trusted developers and avoid granting unnecessary permissions.
    • Stay vigilant about phishing attempts in emails, text messages, and on social media. Never click on suspicious links or download attachments from unknown sources.

Educate yourself on the signs of a hacked phone and using smartphone codes. Knowing the best number to dial to see if your phone is tapped can reduce the risk of future breaches. You’re better equipped to keep your smartphone secure in a world where technology can both protect and threaten your safety.

The peace of mind that comes with knowing your private information is safe is well worth the effort. Your smartphone is a powerful tool—don’t let it become a vulnerability. Keep the number to dial to see if your phone is tapped handy, and stay vigilant.

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