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Phonecheck Release Notes

Below is a list of updates and improvements to Phonecheck Desktop, Cloud, & Mobile apps as we release them.

By Platform:
AllDesktopMacCheckiOSAndroidCloud

Desktop 3.9.10

October 8, 2024

Version 3.9.10

We’re excited to announce the latest updates and fixes in this release!

New Features

  • DESK-8781 - Checkmend ID: Added Checkmend ID to the IMEI square for quick access when clicked in Desktop 3.0.
  • DESK-9283 - License Logger: Created a separate logger for licenses in Desktop 3.0.
  • DESK-9190 - Zebra Label Enhancement: Hardcoded the ‘Repair’ 3x2 label for Zebra printers in Desktop 3.0.

Bug Fixes

  • DESK-8895 - MDM Display Error: Resolved an issue where devices were incorrectly showing "MDM" in Phonecheck on Windows 3.0.
  • DESK-8909 - iOS App Reinstallation: Fixed an issue where the iOS app was reinstalled after a device was tested and erased.
  • DESK-9026 - Port Number Mismatch: Corrected an issue where port numbers on labels did not match the device port numbers in Phonecheck.
  • DESK-9037 - Cloud Device Lookup Print Failure: Resolved an issue where the cloud device lookup was not printing for some devices, and the print icon was unresponsive.
  • DESK-9047 - MDM Detection After Restore: Fixed an issue where MDM was not detected on devices after restore without reconnecting.
  • DESK-9121 - Samsung Galaxy Fold5 IMEI Issue: Resolved an issue where the Samsung Galaxy Fold5 was displaying IMEI2 in place of IMEI.
  • DESK-9149 - Color Code Upload: Implemented API call to upload missing color codes for devices.
  • DESK-9189 - Auto ESN Check on Mac: Fixed an issue where the Auto ESN check was not completing on Mac 3.0.
  • DESK-9228 - iPad Erase Failure: Resolved an issue where erasing iPads with OS versions around 15 was failing.
  • DESK-9240 - Restore Failure on Newer Firmwares: Fixed an issue where the restore was failing for devices running newer firmwares.
  • DESK-9211 - IMEI Display Issue on Samsung Galaxy S24: Resolved an issue where IMEI2 was being shown as IMEI on Samsung Galaxy S24 devices.
  • DESK-9188 - Battery Defect Removal: Addressed an issue where the battery degraded defect was not removed after app testing was completed.
  • DESK-9104 - 2-Way API Customer Abuse Message: Fixed an issue where using the Results API displayed a "Customer Abuse" message from Shopfloor.
  • DESK-9212 - Auto Erasure Speed: Resolved an issue where Auto Erasure was triggering too quickly for the data to display on the device tile, causing a "false battery warning" message.
  • DESK-9282 - Device Disconnection Issue: Fixed a bug where devices were not being disconnected after erasure, occurring randomly.

Thank you for using Phonecheck! For any questions or further support, feel free to reach out to our team.

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