Version 3.11.3

We're excited to introduce Desktop 3.11.3, featuring significant enhancements, feature refinements, and critical bug fixes to improve device processing and overall workflow efficiency.

New Features

• DESK-10066 - Results API Enhancement: Ensures the Results API is triggered even if a device is only erased on connection and not tested.
• DESK-8934 - Cosmetics List in Manual Entry: Integrated Cosmetics List into the Cosmetics field within Manual Entry for improved usability.
• DESK-8948 - Barcode and Label Rotation Fixes: Improved handling of rotated barcodes and other label elements for better printing accuracy.
• DESK-9060 - UI Enhancements: General UI improvements for a smoother user experience.
• DESK-7240 - Marketplace Compatibility: Implemented eligibility checks for eBay, Swappa, Back Market, and Amazon Renew.
• DESK-9575 - LCD OEM Information for Older iPads: Enhanced support for retrieving OEM LCD information on older iPad models.
• DESK-8333 - Process Optimization: Ensures previous versions (1.0 and 2.0) are terminated when Desktop 3.0 is running.
• DESK-10146 - MDM Installation Improvement: Allows the Phonecheck app to install on iOS devices even if MDM is enabled on the home screen.

Bug Fixes

• DESK-10054 - Custom Label Printing Issue: Fixed an issue where custom label printing failed after updating to 3.11.1a on Windows.
• DESK-9856 - OEM Parts Status Discrepancy: Resolved inconsistencies in OEM part status reporting.
• DESK-10145 - OEM Board & LCD Status on iOS: Fixed issue where iOS devices displayed OEM Main Board and LCD as "N/A."
• DESK-9942 - Samsung Galaxy S20+ App Installation Issue: Addressed issue where the device failed to download and install the Phonecheck app, showing "App Install Failed."
• DESK-10138 - Logs Export Enhancement: Ensures archived folders are included when exporting logs for troubleshooting.

‍

‍

Version 3.11.2a

We're excited to introduce Desktop 3.11.2a, a minor fix for Cloud Lookup was introduced from the original 3.11.2 version

New Features

DESK-9930 - LiDAR Serial Number & Calibration Mode: Added functionality to record LiDAR serial numbers and force calibration mode on supported devices.
DESK-9899 - Manual Entry Deletion: Users can now delete manual entries within Desktop 3.0.
DESK-9784 - New Transaction Checkbox at Login: Added an option to start a new transaction directly from the login screen.
DESK-9773 - SIM Card Warning Update: Removed unnecessary SIM warning for Samsung devices in AT Mode when a SIM is inserted.
DESK-9702 - iOS RAM Details: Added RAM details for iOS devices in device information.
DESK-9900 - Workflow Optimization: Devices will no longer enter preparation mode if no actions are selected in the workflow.
DESK-8646 - Samsung ADB Auto-Prepare: Implemented automatic preparation for Samsung devices using ADB connection.
DESK-10047 - Grading UI Enhancements: Updated UI for grading and applied multiple visual improvements.

Bug Fixes

DESK-10048 - IMEI2 Missing in Cloud DB: Resolved issue where devices were not saving their IMEI2 data in the cloud database.
DESK-10046 - LCD Status Issue: Fixed issue where devices were incorrectly showing LCD as N/A instead of Genuine.
DESK-10064 - Windows 3.0 - Result API Sync Issue: Fixed an issue where data was not syncing correctly using the Result API.
‍DESK-10114 - Windows 3.0 - Auto-Print Not Working: Resolved an issue where Auto-Print was not functioning on stations.
‍DESK-10115 - Printing Issues from Cloud Lookup & Transaction History: Fixed an issue where users faced difficulties printing from Cloud Lookup and Transaction History.
DESK-9991 - SIM Unlock Process Stalling: Addressed issue where devices stalled at the SIM unlock step without pressing the unlock button automatically.
DESK-9986 - Incorrect Unlock Comments: Fixed issue where the comment section displayed “Unlock failed” incorrectly.
DESK-9985 - Cloud Lookup Printing Issues: Resolved issue where certain devices could not be printed using Cloud Lookup
DESK-9966 - Samsung Galaxy S24 Ultra IMEI2 Display: Fixed IMEI2 display issue for Samsung Galaxy S24 Ultra.
DESK-9889 - Transaction View Limitation: Addressed issue where the "View Transaction" feature only allowed export and search for 100 devices.
DESK-9888 - Device Lock Status on Labels: Fixed issue where iOS devices displayed "Device Lock: N/A" on labels and in the cloud database.
DESK-9855 - OEM LCD Identification: Corrected issue where devices with genuine LCDs were incorrectly identified as non-genuine.
DESK-9770 - Samsung A11 Erasure Issue: Fixed problem where Samsung A11 (SM-A115A) in AT Mode showed as erasing but never completed the process.
DESK-9767 - Brother Printer Label Workflow: Resolved Brother printer compatibility issue when setting label workflows.
DESK-9704 - Auto-Open App Issues: Fixed issue where the Auto-Open App function did not work on certain random devices.
DESK-9701 - Brother Printer Label Margins (Windows): Fixed issue where 2.4 x 3.9 labels did not fill information correctly to margins on Windows-only devices.
DESK-8617 - iCloud Lock Defect Disappearing: Fixed issue where iCloud-locked devices would lose their lock status when reconnected to the same transaction after a power cycle.

Thank you for choosing Phonecheck! If you have any questions or need assistance, our team is here to help.

‍