Release Date: March 27, 2026
Release Type: Hotfix – Workflow Optimization, Data Accuracy & Stability Improvements

This hotfix focuses on improving device data validation, workflow efficiency, restore reliability, and overall processing accuracy, while addressing key issues impacting device detection, erasure workflows, and diagnostics.

Release Highlights

• IMEI & Serial Validation in Workflow
  Added validation for IMEI and Serial numbers during device connection, helping prevent invalid device processing and improving data accuracy.
• OEM & Device Data Accuracy Improvements
  Enhanced OEM part detection and added device storage (GB) capture, improving grading consistency and reporting accuracy.
• Advanced Multi-Stage Processing
  Improved workflow logic to allow multi-stage transactions to continue without resetting previous test results, increasing operational efficiency.
• LPN Workflow Optimization
  Introduced instant LPN prompt on device connection, streamlining intake and processing workflows.

Enhancements & Improvements

Workflow & Device Processing

• Improved multi-stage processing, allowing continuation across stages without losing prior results.
• Enhanced transaction continuity, supporting smoother multi-step workflows.
• Improved handling of unsupported OS scenarios with clearer system responses.

Device Data & Validation

• Added automatic capture of device storage capacity (GB).
• Improved Data Validation, including IMEI and Serial verification during connection.
• Enhanced overall data accuracy and consistency across workflows.

Security & Compliance

• Improved handling of IMEI-based validation and restrictions for devices with lock or MDM conditions.
• Enhanced consistency in device compliance checks across different workflows.

LPN & Operational Efficiency

• Optimized LPN input workflow with immediate prompt upon device connection.
• Improved LPN behavior during erasure workflows, ensuring consistent processing.

Bug Fixes

Device Restore & Processing

• Fixed:
  • MacBook restore failures caused by firmware-related issues.
  • Restore instability during repeated restore attempts.
  • Device detection issues during restore workflows on macOS.

Workflow, MDM & IMEI Consistency

• Resolved:
  • Inconsistent MDM detection across workflows.
  • IMEI-related inconsistencies during device setup and processing.
  • Workflow triggers not activating correctly during device connection.

Erasure, AT Mode & Data Integrity

• Fixed:
  • Missing device records during erasure workflows.
  • Device visibility issues in specific processing modes.
  • Missing storage (GB) display for certain devices.
  • Cases where workflows were not triggered correctly during erasure.

Diagnostics & Testing

• Resolved:
  • Issues causing device instability during QuickCheck workflows.
  • Light sensor test requiring manual input instead of automatic detection.

Connectivity & Hardware Communication

• Fixed compatibility issues affecting device communication through USB hubs, improving overall processing stability.

UI & Data Accuracy

• Corrected:
  • Incorrect device information displayed in certain data fields.
  • Improper handling of unsupported OS version messages.
  • Cases where devices without data were incorrectly flagged as having data.

LPN Workflow

• Fixed issues where LPN processing did not function correctly during erasure workflows, particularly on macOS systems.

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Release Date: March 17, 2026
Release Type: Stability, Device Processing & Compliance Update

This release focuses on device processing reliability, enhanced compliance checks, improved hardware detection, and expanded printing support, along with critical fixes across restore workflows, data accuracy, and system stability.

Release Highlights

• Australian Blacklist Check Integration
  Added support for Australian blacklist verification directly within Desktop, improving global compliance and carrier validation workflows.
• MacBook Restore & Firmware Lock Handling
  Introduced the ability to restore MacBook devices directly through Desktop, including improved handling of firmware (EFI) locks on Intel-based devices.
• OEM & Hardware Detection Improvements
  Enhanced OEM parts verification logic (v5) with expanded hardware checks for improved authenticity validation.
• Enhanced Printing Support for Mac
  Added support for Peninsula drivers for Zebra printers, improving printing compatibility and reliability on macOS systems.

Enhancements & New Features

Core Workflow & Device Processing

• Improved MacBook restore workflows, including firmware lock handling.
• Enhanced jailbreak erase handling logic for better processing consistency.
• Improved error handling for unsupported OS versions, providing clearer operator feedback.

Device Data & Hardware Intelligence

• Expanded OEM parts detection coverage for more accurate hardware validation.
• Added new device data fields to improve reporting and downstream integrations.
• Improved overall device data consistency and processing accuracy.

Security & Compliance

• Introduced Australian blacklist checking within Desktop workflows.
• Improved visibility and handling of device lock and compliance statuses.

Labeling & Printing

• Added new label size (62mm x 85mm).
• Improved text wrapping for Notes fields in custom labels.
• Enhanced label defect display handling.
• Introduced support for Peninsula printing drivers on Mac (Zebra printers).

Cloud, API & Integrations

• Added new API capabilities, including:
  • Carrier lookup endpoint
  • Test key retrieval and test status endpoints
• Improved Cloud Device Lookup access within Previous Transactions.
• Enhanced handling of user-based customization retrieval.
• Improved iOS app version visibility in Cloud.

Device Communication & Diagnostics

• Enhanced Face ID diagnostics, enabling failure detection via syslog and syncing results to the mobile app.

Bug Fixes

Device Restore & Processing

• Fixed:
  • Restore operations failing on iPhone 15 devices.
  • Restore failures on Windows systems.
  • MacBook restore issues related to firmware extraction.
  • Incorrect labeling of restore actions as erase operations.
  • Delayed execution of test result triggers.

Device Identification & Data Accuracy

• Resolved:
  • Incorrect IMEI mapping (e.g., IMEI2 displayed as IMEI1).
  • Missing or malformed IMEI/ESN values.
  • Devices not triggering “No IMEI” defect workflows.
  • Incorrect Device Integrity Test color indicators.

Battery Health Accuracy

• Fixed inconsistencies in:
  • iPad battery health reporting.
  • Android devices not supporting battery health properly syncing status.
  • Device-specific BH discrepancies (e.g., BLU devices).

Security, Lock & MDM Status

• Fixed:
  • Samsung device enhancements regarding rooted status.
  • MDM status inconsistencies between Device Box and View Transaction.

Labeling & Printing

• Resolved:
  • Barcode scanning failures when SKU length exceeded limits.
  • Incorrect functionality icons for untested devices.
  • Label text scaling issues in branded layouts.

Cloud Sync & Data Consistency

• Fixed:
  • Apple Watch cloud lookup inconsistencies.
  • Device grades reverting after system reboot.
  • QuickCheck results appearing in both pass and fail states simultaneously.

Connectivity & Hardware Communication

• Fixed:
  • Cambrionix hub detection issues after updates.

Device Testing & Diagnostics

• Resolved:
  • AT Mode preparation failures on Samsung devices.
  • Inconsistent Face ID responses in QuickCheck workflows.
  • QuickCheck test failures on iPads (Windows).

UI & Application Behavior

• Fixed:
  • Device Box not clearing data without restart.
  • Firmware tab filters and search not working.
  • Incorrect error messaging in Shopfloor workflows.
  • Source API handling inconsistencies in connection workflows.

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