Version 3.9.11

We’re excited to announce the latest updates and improvements in this release!

New Features

• DESK-9202 - eSIM Erasure Reporting: Updated the eSIM fields and erase logic for improved Erasure reporting in Desktop 3.0.
• DESK-9222 - Auto Export Device Data: Added a new feature to automatically export device data in Desktop 3.0.
• DESK-9301 - Samsung A20 Unlock R&D: Conducted research and development to improve the success rate of Samsung A20 unlocking on the first attempt.

Bug Fixes

• DESK-9304 - iPhone 14 Erasure Issue: Resolved an issue where iPhone 14 running iOS 18.0 could not be erased.
• DESK-9269 - MDM Defect Persistence: Fixed a bug where MDM was still displayed as a defect after erasure and reconnection, despite being removed.
• DESK-9263 - IMEI2 Recording Issue: Addressed an issue where IMEI2 was not being recorded for certain devices.
• DESK-9249 - Sony/Sharp BH Support: Fixed an issue where some Sony and Sharp devices showed "BH not supported."
• DESK-9248 - Unlock Popup Issue: Resolved issues with the unlock popup functionality in Desktop 3.0.
• DESK-9223 - OEM Parts Results: Fixed a bug where random devices displayed incorrect OEM parts results, requiring reconnection or a new transaction to correct.
• DESK-9201 - Galaxy Z Fold 6 Battery Health: Resolved an issue where battery health was not displayed for the SM-F956B (Galaxy Z Fold 6).
• DESK-9172 - Serial Number Display Issue: Fixed a bug where the Samsung Note Pro 12.2 showed "00000" for the serial number.
• DESK-9044 - Device Disconnecting in Recovery Mode: Resolved an issue where devices were disconnecting from recovery mode during the erasure process.
• DESK-9332 - Bug - Desktop 3.0 - Updated Date in DB auto updates the Time when the device is not physically connected to the station.‍
• DESK-9271 - Bug - Desktop 3.0 - Fix issue with cloud db sync in recovery mode.

Thank you for using Phonecheck! If you have any questions or need assistance, feel free to reach out to our support team.

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Version 3.9.10

We’re excited to announce the latest updates and fixes in this release!

New Features

• DESK-8781 - Checkmend ID: Added Checkmend ID to the IMEI square for quick access when clicked in Desktop 3.0.
• DESK-9283 - License Logger: Created a separate logger for licenses in Desktop 3.0.
• DESK-9190 - Zebra Label Enhancement: Hardcoded the ‘Repair’ 3x2 label for Zebra printers in Desktop 3.0.

Bug Fixes

• DESK-8895 - MDM Display Error: Resolved an issue where devices were incorrectly showing "MDM" in Phonecheck on Windows 3.0.
• DESK-8909 - iOS App Reinstallation: Fixed an issue where the iOS app was reinstalled after a device was tested and erased.
• DESK-9026 - Port Number Mismatch: Corrected an issue where port numbers on labels did not match the device port numbers in Phonecheck.
• DESK-9037 - Cloud Device Lookup Print Failure: Resolved an issue where the cloud device lookup was not printing for some devices, and the print icon was unresponsive.
• DESK-9047 - MDM Detection After Restore: Fixed an issue where MDM was not detected on devices after restore without reconnecting.
• DESK-9121 - Samsung Galaxy Fold5 IMEI Issue: Resolved an issue where the Samsung Galaxy Fold5 was displaying IMEI2 in place of IMEI.
• DESK-9149 - Color Code Upload: Implemented API call to upload missing color codes for devices.
• DESK-9189 - Auto ESN Check on Mac: Fixed an issue where the Auto ESN check was not completing on Mac 3.0.
• DESK-9228 - iPad Erase Failure: Resolved an issue where erasing iPads with OS versions around 15 was failing.
• DESK-9240 - Restore Failure on Newer Firmwares: Fixed an issue where the restore was failing for devices running newer firmwares.
• DESK-9211 - IMEI Display Issue on Samsung Galaxy S24: Resolved an issue where IMEI2 was being shown as IMEI on Samsung Galaxy S24 devices.
• DESK-9188 - Battery Defect Removal: Addressed an issue where the battery degraded defect was not removed after app testing was completed.
• DESK-9104 - 2-Way API Customer Abuse Message: Fixed an issue where using the Results API displayed a "Customer Abuse" message from Shopfloor.
• DESK-9212 - Auto Erasure Speed: Resolved an issue where Auto Erasure was triggering too quickly for the data to display on the device tile, causing a "false battery warning" message.
• DESK-9282 - Device Disconnection Issue: Fixed a bug where devices were not being disconnected after erasure, occurring randomly.

Thank you for using Phonecheck! For any questions or further support, feel free to reach out to our team.